Returns & Exchanges

At Whitmore & White, we take great pride in the quality of our products and want you to be entirely satisfied with your purchase. If you are not completely happy with your order, you may return it to us within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Contact Our Team

  Notify us of your intent to return an item by emailing our customer service team with your order number and the reason for the return.

• 2.
  Secure Packaging

  Ensure the items are in their original, unopened condition and securely packaged to prevent damage during transit back to our warehouse.

• 3.
  Dispatch the Parcel

  Send your return via a tracked courier service to the address provided by our team; please retain your proof of postage until the refund is processed.

• 4.
  Refund Processing

  Once we receive and inspect your returned goods, we will issue a refund to your original payment method within 5 to 7 business days.